Skip to main content

Twitter restricts law enforcement fusion centers from accessing bulk user data

twitter safety search replies
Image used with permission by copyright holder
Twitter is cutting off law enforcement surveillance hubs, known as “fusion centers,” from accessing a social media monitoring tool that allowed for the monitoring of its user data.

The move comes after the ACLU informed the company that Dataminr (a firm that creates Twitter surveillance tools that can visualize and track trends on the platform) was providing its services to the federally funded hubs.

Recommended Videos

As a result, Dataminr was forced to comply with Twitter’s existing policies prohibiting the use of its data for surveillance. However, it comes as a bit of a surprise that Twitter wasn’t aware of Dataminr’s activities, considering it partly owns the company.

Please enable Javascript to view this content

Nonetheless, in a letter to the ACLU, it has now made it clear that Dataminr has terminated access for all fusion center accounts. Additionally, Twitter promises that Dataminr will no longer provide social media surveillance tools to any local, state, or federal government customer.

There are currently 77 fusion centers operating in states across the country. The domestic surveillance hubs participate in information-sharing and analysis as part of a local-state-federal partnership.

The Department of Homeland Security claims fusion centers play a “unique role” in preventing national threats through their data-gathering efforts at the local level. The DHS states the following on its website: “Fusion centers are the primary conduit between frontline personnel, state and local leadership, and the rest of the Homeland Security Enterprise, filling a significant security gap identified by the 9/11 Commission.”

Through a public records request, the ACLU discovered that a Los Angeles area fusion center (JRIC) had access to Dataminr’s Geospatial Analysis Application. The tool allowed the fusion center to search through billions of real-time and historical public tweets. In an email to the LAPD, Dataminr also allegedly highlighted how its products could be used to track protests by drawing from the Twitter “firehose” of public tweets.

In its letter to the ACLU, Twitter claims the only info Dataminr is now permitted to provide to law enforcement and first responders are its breaking news alerts based on public tweets.

“Datatminr’s product does not provide any government customers with their own direct firehose access or features to export data; the ability to search raw historical Tweet archives or to target or profile users; conduct geospatial analysis; or any form of surveillance,” said Dataminr in the letter.

Datamnir’s close relationship with United States law enforcement first came to light in April of this year, when a report by the Intercept claimed the company — along with other developers of social media surveillance tools — had received funds through the CIA’s venture capital firm, In-Q-Tel.

A few months later, in October, Twitter suspended one of those CIA-backed firms’ from accessing its commercial data after the ACLU claimed it was being used by the police to target protesters. In this case, the tool in question was Geofeedia — a social media mapping software that had allegedly been used by law enforcement in Oakland and Baltimore.

In November, Twitter reiterated its commitment to preventing its service being used by developers for surveillance purposes. Twitter allows devs worldwide to access public tweets in real time via its Gnip enterprise data products and its Twitter Public application programming interface (API). The company claimed that devs caught violating its polices could be suspended or have their access to its data products terminated.

Saqib Shah
Former Digital Trends Contributor
Saqib Shah is a Twitter addict and film fan with an obsessive interest in pop culture trends. In his spare time he can be…
I paid Meta to ‘verify’ me — here’s what actually happened
An Instagram profile on an iPhone.

In the fall of 2023 I decided to do a little experiment in the height of the “blue check” hysteria. Twitter had shifted from verifying accounts based (more or less) on merit or importance and instead would let users pay for a blue checkmark. That obviously went (and still goes) badly. Meanwhile, Meta opened its own verification service earlier in the year, called Meta Verified.

Mostly aimed at “creators,” Meta Verified costs $15 a month and helps you “establish your account authenticity and help[s] your community know it’s the real us with a verified badge." It also gives you “proactive account protection” to help fight impersonation by (in part) requiring you to use two-factor authentication. You’ll also get direct account support “from a real person,” and exclusive features like stickers and stars.

Read more
Here’s how to delete your YouTube account on any device
How to delete your YouTube account

Wanting to get out of the YouTube business? If you want to delete your YouTube account, all you need to do is go to your YouTube Studio page, go to the Advanced Settings, and follow the section that will guide you to permanently delete your account. If you need help with these steps, or want to do so on a platform that isn't your computer, you can follow the steps below.

Note that the following steps will delete your YouTube channel, not your associated Google account.

Read more
How to download Instagram photos for free
Instagram app running on the Samsung Galaxy Z Flip 5.

Instagram is amazing, and many of us use it as a record of our lives — uploading the best bits of our trips, adventures, and notable moments. But sometimes you can lose the original files of those moments, leaving the Instagram copy as the only available one . While you may be happy to leave it up there, it's a lot more convenient to have another version of it downloaded onto your phone or computer. While downloading directly from Instagram can be tricky, there are ways around it. Here are a few easy ways to download Instagram photos.

Read more