Skip to main content

How to secure Cash App

data plan
ryanking999/123RF

Popular money transfer app Cash App hit the news recently after it transpired a security breach impacting 8.2 million U.S. users had leaked sensitive customer information. Although Cash App insists information such as account access codes and passwords weren't compromised, it's still a good idea to ensure your Cash App account is secure. You can do this in a number of different ways, including setting a pin or using biometrics like your fingerprint or Face ID. Keep reading and we'll show you how to secure Cash App to keep your personal information safe.

Recommended Videos

Difficulty

Easy

Duration

10 minutes

What You Need

  • Smartphone with Cash App installed

  • A Cash App account

How to set up your Cash App PIN

It's simple to set up or change a PIN on Cash App and here are the steps to follow:

Step 1: Open Cash App and tap the Account icon at the top right (it looks like a person).

Step 2: Tap Privacy & security then tap to toggle the Security lock on.

Step 3: Enter your new PIN, then enter it again when prompted to confirm.

Step 4: You should receive an email or text confirming that your PIN has been changed. If you ever receive one of these messages and you didn't change your PIN, you should contact Cash App customer support immediately.

How to change your Cash App PIN

If you need to change your PIN, here are the steps to follow.

Step 1: Open Cash App, tap the Account icon, then tap Privacy & security.

Step 2: Tap Change cash PIN, then enter your old Cash PIN. Enter your new cash PIN when prompted, then enter it again to confirm.

You should receive a text message or email confirming that your PIN has been changed.

What to do if you forget your Cash App PIN

Forgetting an app PIN has happened to all of us, but it's quick and easy to reset your forgotten Cash PIN with Cash App.

Step 1: Open Cash App, tap the Account icon, then tap Privacy & security.

Step 2: Tap Change cash PIN.

Step 3: At the bottom of the screen, tap Forgot cash PIN, then tap I forgot my Cash PIN. The app should send a code to your registered email address.

Step 4: Enter the confirmation code from your email into the app and hit Next. The app may then also send a code to your cell number. Enter the code and tap Next. Then enter your new Cash PIN, entering it again when prompted to confirm.

As before, you should receive an email or text message confirmation that your PIN has been reset.

How to secure Cash App with your fingerprint on Android or iOS

Adding another level of security to your Cash App account with your fingerprint is a great idea, though you do need to set up a PIN before the app allows you to use your fingerprint.

Step 1: Before doing anything, ensure that you have set up the fingerprint scanner/Touch ID on your phone.

Step 2: Follow steps 1 and 2 above.

Step 3: Place your finger on the scanner to scan your fingerprint. You may see a notification saying that your Security Lock needs to be turned on. Tap OK.

You are now set up to use your fingerprint to log in to Cash App.

How to secure Cash App with Face ID on iOS

You can also secure Cash App with Face ID on iOS. Here are the steps to follow:

Step 1: First, ensure Face ID is set up on your iPhone.

Step 2: Open Cash App and tap the Account * icon in the top right, then tap *Privacy & security.

Step 3: Then tap to toggle Security Lock (which says Require Face ID to transfer funds underneath).

Step 4: On the following screen, enter your PIN of choice, then enter it again to confirm when prompted. The apps should now return you to the Privacy & Security menu, and Face ID should be turned on.

Paula Beaton
Freelance technology journalist and writer living in (somewhat) sunny Scotland. Gamer, tea addict, never without a good book.
We know you don’t like AI in Mail. Here’s how to get the old look
Categories in Apple Mail app.

The AI-fication of the iPhone was heavily anticipated, apparently more so by analysts and investors than the average user. Apple Intelligence put AI in all key places that define an iPhone, including Mail, Photos, Safari, notifications, Notes — you name it.

But those changes haven’t been welcomed by all. The Photos redesign continues to test the patience of iPhone users. But the Mail app is not too far off in the rage race. On Reddit and other user forums, many have been venting their frustration against the new categorization system, which sorts emails across different classes.

Read more
How I’m using Google’s Gemini AI app to make me more human
Gemini and Gmail apps on the home screen of an Android phone.

A few months ago, I randomly broke it to my editor that some of our chats on the Teams app had a lift from AI. I was not using AI tools to outright automate all aspects of my work. That would be unethical, of course, and a blatant abuse of contract.

I was, instead, using Apple Intelligence to straighten my sentences, fix my typos, and tone down my em-dash zealotry. On two separate occasions, I narrated my message, transcribed the audio with an AI tool, and used OpenAI’s GPT-4 wizardry to proofread the wall of text.

Read more
I finally have RCS on my iPhone, and it’s one of my favorite iOS 18 features
An iPhone 16 Pro showing RCS messaging.

Apple’s Messages app has certainly come a long way. When the first iPhone launched in 2007, it could only send SMS -- there weren't even picture messages. Then it got MMS protocol support in iPhone OS 3.0 with the iPhone 3GS. With iPhone OS 5.0, Apple implemented its own iMessage chat protocol, making it easy for Apple users to communicate with other Apple device users.

However, when it came to messaging Android users, Apple dragged its feet for the longest time, sticking with SMS and MMS, which aren’t encrypted and don't offer full-quality photo and video sending. It also sparked the whole blue bubble versus green bubble war.

Read more