Skip to main content

AT&T paid big bucks to a hacker to delete stolen customer data, report claims

AT&T Storefront with logo.
AT&T

Following AT&T’s admission on Friday that a security breach had impacted tens of millions of its customers, a new report claims that the carrier paid around $370,000 to the hacker to delete all of the stolen data.

The payment was made in cryptocurrency in May, and as part of the deal, the hacker had to provide a video that proved the data had been deleted, Wired reported on Sunday.

The news site carried out its own investigations into the payment, and concluded that the transaction did indeed take place.

The telecom giant reportedly negotiated with the hacker through a security researcher calling himself Reddington. The researcher was apparently enlisted by the hacker to help, and AT&T paid him a fee for acting as the intermediary. Wired said the hacker had originally demanded $1 million to delete the data, but ended up accepting around a third of that.

Reddington shared the deletion video with the news site, adding that he was satisfied that it showed the entirety of the stolen dataset being wiped.

The perpetrator is believed to be part of the ShinyHunters hacking group that’s also believed to have been involved in stealing data from unsecured storage accounts operated by U.S. cloud computing company Snowflake.

AT&T has yet to make any public comment about the apparent payment. Digital Trends has reached out to the company for comment and we will update this article when we hear back.

AT&T revealed on Friday that the stolen data included phone call and text message records — but not the actual content — of “nearly all of AT&T cellular customers” from May 1, 2022 to October 31, 2022, as well as on January 2, 2023. The records identify other phone numbers that an AT&T wireless number interacted with during this time, including AT&T landline (home phone) customers, the company said.

It said it didn’t believe the data was publicly available (this now makes more sense in light of Wired’s report), but added that it would nevertheless notify current and former customers if their information was involved.

It also confirmed that the downloaded data didn’t include details such as Social Security numbers, dates of birth, or other personally identifiable information.

The hack is the second this year to impact AT&T. In March, a breach affected 7.6 million current customers and 65.4 million former ones. Personal information such as names and Social Security numbers was stolen in that attack.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Apple made a brilliant decision with the iPhone 16
Someone holding the iPhone 16 in its white color.

We all want the latest iPhone models to come with fancy new features, inspired new designs, and the best camera you can get. While the iPhone 16 series looks good, big changes were unfortunately not on the agenda this year.

However, the complete lack of change in one important aspect of the iPhone 16 was very welcome indeed — and it gives Apple the edge against the competition this year. I’m talking about the price.
No price increase

Read more
The best Apple iPhone 16 cases for 2024
iPhone 16 hands on.

Apple finally unveiled the iPhone 16 at the company's It's Glowtime event, and it beings next-level features that will improve your quality of life with your iPhone. Those features include Apple Intelligence, the company's special brand of AI, and Camera Control, where you can open the camera and take high-quality pictures and much more with just a push of the side button. For the gamers, the new model has an updated thermal design and a new thermal substructure that runs games like Resident Evil 7 with 30% higher performance than its predecessor.

Depending on how much storage space you need, the base model iPhone 16 — which comes in ultramarine, teal green, pink, white, and black — costs between $800 and $1,100. Regardless of how much you're planning to spend on a new iPhone, you need a phone case to protect that precious investment. To help you choose the right one for you, we've rounded up five affordable phone cases for you to choose from, ranging from clear to colorful. Here are the iPhone 16 cases we picked for your consideration.

Read more
The 8 best Apple iPhone 16 Pro Max cases for 2024
iPhone 16 Pro in hand.

Apple has announced its iPhone 16 lineup. Once again, the iPhone 16 Pro Max is the flagship model, giving users everything Apple has to offer on a smartphone in the largest size.

The phone boasts the largest display ever on an iPhone — 6.9 inches — as well as smaller bezels. However, it largely retains the familiar design of previous iPhone Pro Max models, while also introducing some new features.

Read more