Skip to main content

Helldivers 2 devs have a 60-day plan to win back player goodwill

A helldiver shooting at an Impaler, which looks like giant tentacles coming out of the ground.
Sony Interactive Entertainment

Helldivers 2 developers announced a 60-day plan to address long-standing issues with the player base, which has been in an uproar over recent changes in its latest big patch.

In a statement posted to the subreddit on Tuesday, Arrowhead Game Studios game director Mikael Eriksson admits that the team “didn’t hit our target” with the Escalation of Freedom update. The community has responded negatively to many of its changes, including a nerf to fire weapons like the Breaker Incendiary and the FLAM-40 flamethrower. These used to be great against charger terminids, but were patched to no longer penetrate their hides (and before a fire-based premium warbond no less).

Recommended Videos

Many players see their complaints as endemic of a larger problem with Arrowhead’s development strategy, which they feel prioritizes weapon balance to prop up less-popular weapons and leads to less-engaging gameplay.

“Some things we just didn’t get right – and other more fundamental inconsistencies in our approach to game balance and game direction,” Eriksson wrote. “All of that is on us and we are going to own that. As many of you have pointed out, and we agree, what matters most now is action. Not talk.”

Eriksson then laid out a 60-day plan to get the game back on track in accordance with the player feedback. It ranges from confronting broader concerns like how Arrowhead approaches weapon balance and how it designs primary weapons, to specific Escalation of Freedom adjustments like fire damage, frame rate performance, and unspecified charger fixes. Arrowhead also wants to “re-prioritize bug fixes” to put issues that are impacting gameplay first on the pile.

A lot of this is in the name of “fun,” a term that’s popped up a bunch in posts from the Helldivers 2 community. “Our intention is that balance should be fun, not ‘balanced’ for the sake of balance,” Eriksson wrote, also noting that they want to make the “combat more engaging.”

As for long-term plans, the developers first want to create an opt-in beta testing environment, and follow that up with more transparent and frequent communication with the player base like blog posts and better reasoning for patches. They also plan to release more player surveys like the one that went up on the Discord last week.

Multiple Arrowhead developers have been on the defensive over the past week in response to the outcry around Escalation of Freedom. CEO Shams Jorjani wrote in the game’s official Discord on Friday that one specific change that nerfed the effectiveness of incendiary weapons was on him. “I’ll own this screwup. I should have provided more context behind that stat instead of just dropping it on you,” he wrote.

However, this response has been a long time coming. The community has complained before about confusing changes that they didn’t think were fun; Helldivers 2 game director Johan Pilestedt wrote on X (formerly Twitter) that “it feels like every time someone finds something fun, the fun is removed.”

Carli Velocci
Carli is a technology, culture, and games editor and journalist. They were the Gaming Lead and Copy Chief at Windows Central…
Do you need a PSN account to play Helldivers 2?
A scene from Helldiver 2's opening cutscene.

Helldivers 2 has been a huge hit this yea,r with a consistent player base since its launch in February and a peak of over 450,000 players. Fighting for Super Earth, players have been waging war against monstrous insects and deadly robots and laying down their lives for democracy. But the game's reputation took a hit recently when it was announced that PC players would have to register for a PlayStation Network account to continue playing the game — a move that would have left players in parts of the world with no PSN support high and dry.

In  response, there was a major outcry (and review bombing of the game on Steam) in response, which led Sony and Arrowhead Game Studios to swiftly alter their policies to appease the player base. The entire ordeal has been a bit of a whirlwind, so it's OK if you're a little lost. Here's what you need to know.
Do you need a PSN account to play Helldivers 2?
No, you don't need a PSN account to play Helldivers 2 right now.

Read more
Helldivers 2 just showed the highs and lows of live service in one chaotic weekend
A soldier in silhouette in Helldivers 2.

Helldivers 2 was on top of the world. Released in February to surprise acclaim, PlayStation and Arrowhead's co-op shooter quickly became the kind of success story that any gaming company would want to emulate. In a world of live service risks, this one was paying off thanks to a dedicated community whose commitment to democracy showed no signs of slowing down.

Then it all came crashing down in an instant.

Read more
PlayStation reverses course on controversial Helldivers 2 PC change
Two soldiers hug in front of an explosion in Helldivers 2.

Sony will no longer require PC players of Helldivers 2 to create a PlayStation Network account in order to access the game. This reversal followed a weekend of controversy that saw both Helldivers games getting review bombed on Steam.

If you're unfamiliar with this controversy, Sony and Arrowhead Game Studios angered Helldivers 2 players with an announcement last week. They planned to start enforcing a PlayStation Network account requirement that Helldivers 2 on PC had ignored since shortly after launch. This already didn't sit well with PC players who flock to Steam in order to avoid making accounts elsewhere, but the situation worsened once players noticed Helldivers 2 was sold and purchased by people in regions where people can't create a PlayStation Network account. This resulted in a massive review-bombing campaign on Steam, Valve allowing refunds, and Steam delisting the game in regions that don't allow PlayStation Network accounts.

Read more