Skip to main content

This smartwatch company was hit by a data breach. Here’s what we know

Polar Pacer Pro on man's wrist, seen from the side.
Andy Boxall/Digital Trends

Sometimes it feels like you can’t turn your computer on without seeing news of yet another data breach. One of the latest victims is Polar, the smartwatch company responsible for gadgets like the Polar Pacer Pro and the Polar Vantage V3. Fun fact: Polar is also one of Henry Cavill’s fitness trackers of choice.

The attack started over a week ago. On October 11, Polar posted a statement to its website about a “security incident” that affected its online store.  According to the statement, the U.S. online store had been “subjected to various levels of disruption,” but only a few accounts had been compromised. That’s good news, as the attack was likely designed to try and make fraudulent purchases, but not steal health data.

Recommended Videos

Polar stated: “The data breach has affected only a small portion of customers in Polar’s U.S. online store. The breach does not apply to any other customer data stored by Polar. We want to emphasize that the data of Polar Flow users has not been compromised during the attack.”

A concept image of a hacker at work in a dark room.
Microbiz Mag

The company also said that users don’t need to take any action. Anyone with a compromised account has already been contacted.

Polar says the hows and whys of the attack are still being investigated. Until the company has answers, all login and registration functions of the online store have been shut down. That doesn’t mean the store isn’t usable — you just need to check out using a guest account. You’ll just have to wait a little while to log into your store account.

Attacks like this can be unsettling, especially because they circumvent any preventative measures you can take on your end. Two-factor authentication doesn’t mean much when bad actors can pull the info straight from a database. Thankfully, it doesn’t look to be that bad this time.

Patrick Hearn
Patrick Hearn writes about smart home technology like Amazon Alexa, Google Assistant, smart light bulbs, and more. If it's a…
Polar’s newest smartwatch could be a Fitbit and Garmin killer
An athlete running up a hill wearing the Polar Vantage V3.

The latest sports watch to hit the market, the Polar Vantage V3, is designed to cater to the needs of both athletes and everyday users. This new offering from Polar replaces the previous model, the Polar Vantage V2, released in 2020.

The market for fitness trackers and watches is a competitive one in 2023, but based on everything Polar has shared about the Vantage V3, we could be looking at a solid alternative to the likes of Fitbit and Garmin. Here's what it's packing.

Read more
Is watchOS 10 causing battery drain? Here’s what we know
watchOS 10 watch face modular ultra.

Every fall, Apple releases new software updates for the company's most important products. This year, it introduced iOS 17 and iPadOS 17 for the iPhone and iPad, respectively, tvOS 17 for Apple TV, and watchOS 10 for Apple Watch.

Some Apple Watch users have reported experiencing a significant battery drain since installing the watchOS 10 update, regardless of their model. Is this really happening? Is there something wrong with the update? Here are a few thoughts that may shed some light on the issue.
Does watchOS 10 cause battery drain?

Read more
Here’s why scientists really want you to clean your smartwatch
The side of the Apple Watch Ultra with the Solo Loop band.

As smartphones became mainstream over the past decade, multiple research papers popped up, documenting how extremely filthy they can get. Fresh research from the University of Arizona said that smartphones can be 10 times dirtier than a toilet seat. Another paper published in Nature claimed that microbial infection is so bad that robust public health and biosecurity protocols are needed to minimize the risks.

But over the years, another class of personal devices has become a part of our daily lives — health wearables such as smartwatches and fitness bands. Researchers at Charles E. Schmidt College of Science of Florida Atlantic University studied various types of wearable straps and discovered that nearly 95% of them were contaminated with various forms of bacteria.

Read more