Skip to main content

Microsoft apologizes to Halo 4 players with free DLC then bans them

halo 4 banned
Image used with permission by copyright holder


Halo 4
has gotten more than a few Xbox Live members banned from Microsoft’s gaming network. Weeks before the game officially came out, retail copies of the game had leaked out to many stores and gamers took to their consoles hoping for early matches only to have their accounts permanently blocked from Xbox Live.

On Dec. 10, Microsoft saw another Halo 4 of sorts when the Crimson Map Pack downloadable content was supposed to be made available for download. Intended for owners of specific versions of the game or those that purchased an online pass, the Crimson Map Pack was freely available to all players. Then Microsoft started banning some of them for playing the downloaded content online.

Recommended Videos

A brief recap: Access to the Crimson Map Pack was supposed to be available to Halo 4 Limited Edition owners and anyone that purchased the $25 Map Pass via Xbox Live Marketplace. Many people weren’t able to download the content and so Halo 4 creators 343 Industries offered a solution to access it which in turn made it available to all players, even those that didn’t pay for it. Sensing an opportunity for some positive PR, Microsoft in turn said the content was free on purpose.

“As an additional reward to those customers that participated in out ’14 Day, Buy and Play’ program, we are providing complementary access to the Crimson Map Pack for a limited time,” reads Microsoft’s statement, “There were some initial complications with the distribution of the ’14 Day, Buy and Play’ reward tokens, and so we decided to provide the additional reward of complimentary access to the Crimson Map Pack as a ‘thank you’ to our customers that contributed to the success of the Halo 4 launch.”

Trouble struck over the weekend, though, as by Monday morning players were reporting on the official Halo 4 forums that they were receiving permanent bans from playing Halo 4 online because playing the free Crimson Map Pack equated to “violating the terms of use and/or committing a code of conduct violation.” It would seem that no anti-piracy measure is perfect!

According to Microsoft, though, these bannings were accidental and isolated. “There was a situation (on Sunday) in which less than 200 Halo 4 users were being incorrectly banned from accessing certain parts of the game (not banned from Xbox Live as a whole), and we have since resolved the issue,” said a representative, “All player accounts impacted are working as normal.”

The days when playing a game on a video game console made putting in the game, turning the box on, and playing are officially dead.

Anthony John Agnello
Former Digital Trends Contributor
Anthony John Agnello is a writer living in New York. He works as the Community Manager of Joystiq.com and his writing has…
Resident Evil 4 Separate Ways DLC: all Bug Buster bug locations
Ada Wong holds a gun in Resident Evil 4.

Much like in the main campaign of Resident Evil 4, the Separate Ways DLC features a variety of merchant requests to complete and turn in for some Spinel, which can be used to purchase useful upgrades, keys, and more. You'll stumble upon two of these requests asking you to find and kill bugs – once in Chapter 5 and again in Chapter 6. In this guide, we'll tell you where to find them.
Chapter 5 bug locations
The first Bug Buster merchant request can be found as a blue note in plain sight near the merchant toward the end of Chapter 5. After you accept the request, you'll find yourself tasked with tracking down and eradicating this chapter's three hidden bugs. When you're ready to take them out, begin by heading further into the caverns with your gun at the ready.
Bug No. 1
A little way into the caverns will be a lever you have to pull to make some giant pillars move up and down. Carefully make your way between the first and second pillars here, then look up at the ceiling to see the first bug.

Bug No. 2
After making your way through just a bit more of the level, you'll eventually head up a long flight of stairs that will lead you out of the caverns. After taking out the group of enemies on the landing here, turn around and look back at the stairs you just came up to see the second bug on the ceiling.

Read more
Resident Evil 4 Separate Ways DLC: How to solve the shield wall puzzle in Chapter 4
A wall of shields

As you progress through Resident Evil 4's Separate Ways DLC, you'll eventually need to help Luis score some ingredients for a fresh batch of medicine to aid in fending off the infection ailing both Leon and Ada. As you begin your quest to find the ingredients, you'll first have to solve a lithograph puzzle to open a door leading into a room filled with shields on the wall. In this room, you'll have to shoot specific shields in a specific order to open a cabinet revealing your first ingredient: red ink. Here's how to solve the shield wall puzzle.
How to solve the shield wall puzzle in Chapter 4
After solving the lithograph puzzle and opening the door, you'll enter an area where you can interact with a printing machine to get a piece of paper that hints at interacting with (shooting) the shields hanging all along the walls of the room. The problem is that, well, there are a lot of shields in this room. To find the correct shields, turn around from the printing machine and look at the fireplace along the wall behind you. To the left of this fireplace are the five shields from the picture that you printed.

You need to shoot three of these shields in the following order:

Read more
Resident Evil 4 Separate Ways DLC: how to solve the lithograph puzzle in Chapter 4
A wall with lithographs

Part of the way through Chapter 4 of Resident Evil 4's Separate Ways DLC, you'll find yourself needing to track down some ingredients to make some new medicine. One of the first things you'll encounter while doing so is a wall of lithographs that must be placed in a specific order to open a hidden door leading to a shield wall puzzle, which itself yields one of the necessary ingredients you're seeking. Here's how to solve the lithograph puzzle.
How to solve the lithograph puzzle in Chapter 4
When you first set off to find the ingredients, you'll probably come across the wall with two lithographs set in it alongside two empty slots. This means you'll first need to find the other two stone tablets – both of which are nearby and require minimal effort to round up. One tablet is easily found in the same room as the lithograph puzzle, while the other is on a desk in a room further down the main hallway.

When you've obtained both lithographs, return to the puzzle and place the tablets into the empty slots. Notice next to each slot is a symbol (two of which are partially scrubbed off) that corresponds to one of the symbols on each of the lithographs. In order to solve this puzzle, you'll need to not only match the appropriate symbol, but you'll also need to select and flip the lithographs to the correct colors, too.

Read more