Skip to main content

Microsoft tablet: Surface team addresses Pro’s battery/storage issues in Reddit AMA

microsoft-surface-pro01
Image used with permission by copyright holder

Check out our full review of the Microsoft Surface Pro tablet. 

Microsoft’s Surface Pro tablet hits stores this weekend, more than three months after the less powerful RT version of the device went on sale.

Recommended Videos

Recent reviews of the Windows 8 Surface Pro have been mixed, with the device’s battery life and storage capacity among several areas of concern. Both issues were addressed by the general manager of the Surface team, Panos Panay, and a number of Microsoft engineers in an AMA (Ask Me Anything) session on Reddit on Wednesday.

Battery

According to a post on one of Microsoft’s official Twitter feeds a couple of months back, the battery life of the 10.1-inch Pro tablet is, to put it mildly, a bit feeble. The tweet said that the Pro tablet has “approximately half the battery life of the Surface RT” – in other words, about 4.5 hours.

In Wednesday’s AMA, the Microsoft team said it’d wanted to create a product that didn’t compromise on speed or performance.

“With that, we wanted to be the best notebook/laptop product in its class, but still deliver you the tablet form factor,” the team said. “This product is optimized in every way to take advantage of the full third generation core i5 it runs, yet give the best battery life.”

The response went on to say that if compared to a MacBook Air, “you will quickly see that pound for pound in battery size vs battery life, you will find dead battery icon energy power gadgets battery lifeoptimizations that puts Surface best in its class. That said we picked a smaller battery to be sure we were able to give you the same performance and to keep it thin.”

That’s all well and good, but will it really be enough to help consumers forget that the Surface Pro’s tablet competitors – the 9.7-inch iPad, Amazon’s 8.9-inch Kindle Fire HD and Google’s Nexus 10 among them – claim battery time upwards of eight hours?

What might help is the team’s hint that some kind of external battery may be in the works, possibly as part of a thicker Touch or Type Cover. When asked during the AMA if there were any plans for such a product, the Surface team wrote, “That would require extending the design of the accessory spine to include some way to transfer higher current between the peripheral and the main battery. Which we did…”

Storage

Regarding the storage issue – which hit the headlines last week when Microsoft said the 64GB version of the Pro tablet would ship with only 23GB of storage space, while the 128GB version would have only 83GB of available space – the Surface team said during the AMA that these were in fact “conservative” estimates. “Our final production units are coming in with ~6-7GB additional free space,” the team wrote. The reduced capacity is down to the space taken up by the operating system and native apps.

But this extra space still leaves it way short of, for example, the 64GB iPad which gives users about 57GB of free space out of the box. Fortunately, those who do decide to pick up one of the new Surface Pro tablets in the coming months will be able to use the device’s microSDXC card slot to increase its storage capacity by up to 64GB.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
The Surface Pro 9 finally has a significant price cut
The screen of the Surface Pro 9 on a table.

Microsoft Surface Pro 9 Luke Larsen / Digital Trends

Some laptop deals come around often, but we haven't seen the Microsoft Surface Pro 9 on sale for a while now. That’s changed today with Walmart discounting it by $400. Usually costing $1,600, it’s down to $1,200 for what we’re guessing is going to be a very limited time. The laptop looks great while packing some excellent hardware. Here’s everything you need to know before you tap the buy button, but bear in mind that you likely to need to be quick to snag that awesome discount.

Read more
The new Microsoft Surface Pro 9 is $330 off at Best Buy
Qualcomm super resolution demo superimposed on a Microsoft Surface Pro 9.

If you like the idea of the MacBook Air but don't want to be in the Apple ecosystem, then you'll be happy to know that there are some great alternatives, and they're much cheaper than you'd expect. A great example is the Surface Pro 9, which is really Microsft's answer to the MacBooks; being slim and packed with features, it's essentially a high-end tablet and laptop rolled into one. You can even get your hands on it for just $770 rather than the usually steep $1,100 price, meaning you save yourself a whopping $330 in the process.

Why you should buy the Surface Pro 9
There is a lot of love about the Surface Pro 9, and a big part of that is the overall design and build; weighing in at 1.94 pounds and 0.37 inches thick, it easily competes with something like the MacBook Air in terms of size. It's even more impressive when you consider that you're getting an Intel Evo Platform Core i5 under the hood, which is a mid-range processor that's very similar to the same desktop PC version. That means you get a lot more power out of the laptop as a whole, and it should easily handle most of your productivity and day-to-day work without any issues and you might even be able to get some slight creativity work and gaming done, too.

Read more
Microsoft Surface Pro 9 and Surface Laptop 5 are at clearance prices
The Surface Pro 9 with the Type Cover keyboard lifted up.

The Microsoft Surface Pro 9 and Laptop 5 are at dueling prices thanks to Microsoft Surface deals. Usually $1,100 and $1,000, respectively, both of the products have dropped to $800. With all differences in price taken away, then, it all comes down to buyer's preference. Should you buy a Surface Pro or Surface Laptop? That's totally up to you, your preferences, and your needs. Should you want a versatile tablet that can turn into a laptop with a couple of simple steps, snatch the Surface Pro 9, but if you want something that is already a laptop without any fuss, grab the Surface Laptop 5. Tap the appropriate button below to inspect the products on your own and make your choice, or keep reading to see a rundown on the facts and stats of each choice.
Microsoft Surface Pro 9 - $800, was $1,100

Microsoft Surface Laptop 5 - $800, was $1,000

Read more