Skip to main content

PSN remains down three days after Christmas, Sony responds

kids-playing-video-games
Image used with permission by copyright holder
UPDATE 2: Sony’s published an official statement on PSN’s continuing outage, via PlayStation Blog:

The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.

Recommended Videos

The post goes on to note that those suffering from continued service issues should keep an eye on the @AskPlayStation Twitter feed.

UPDATE 1: Xbox Live appears to be largely back online now, with Microsoft’s status page tagging only IGN, Maxim, and MLG.tv apps as suffering from limited functionality. PlayStation Network continues to struggle, however.

Services started to return on Sony’s network in the early hours of Saturday morning, but the network status page currently shows it as offline. The AskPlayStation support feed on Twitter now notes that  some issues persist as of 11:43am ET on Saturday.

We're aware that some users are experiencing sign-in issues on PS4 and PS3; engineers are investigating the cause.

— Ask PlayStation (@AskPlayStation) December 27, 2014

Stay tuned for more updates as we get them.

ORIGINAL POST: The PlayStation Network and Xbox Live online gaming services are taking Christmas Day off, it seems. Both are offline for some, if not all, players, according to the network status page for each service, as well as, of course, their respective Twitter feeds.

We're aware users are having issues logging into XBL & are actively working to resolve. Please visit http://t.co/99xfLNN0o8 for updates ^JX

— Xbox Support (@XboxSupport) December 25, 2014

We are aware that some users are reporting issues accessing PSN this morning. Thanks for your patience as we investigate.

— Ask PlayStation (@AskPlayStation) December 25, 2014

Neither Microsoft nor Sony have a timetable for when each service will be fixed. The issue appears to affect all platforms in each company’s respective catalog.

Outages such as this are common on Christmas, a day when much of the world is home from work and, in lots of cases, setting up new consoles for the first time. There’s no indication here from either company as to the cause of the issues.

The hacker group Lizard Squad has taken credit for what many in the media suspect are denial-of-service attacks on each platform. Microsoft and Sony both have so far only acknowledged the problem, not the cause. Lizard Squad is one of several hacker groups that has proven itself capable of pulling off attacks on this scale in the past, but it’s also entirely possible that this crew is simply using the natural order of service outages on high-traffic holidays as a PR tool.

We’ll keep you posted on both of these outages as new developments emerge.

Adam Rosenberg
Former Digital Trends Contributor
Previously, Adam worked in the games press as a freelance writer and critic for a range of outlets, including Digital Trends…
Nvidia RTX 3080 vs. Microsoft Xbox Series X vs. Sony PlayStation 5
nvidia rtx 3080 review 01

The next generation of gaming is upon us, and before the year’s end, there will be plenty of options with potent power for gamers to choose from. After Nvidia had unveiled its latest -- and most powerful consumer graphics card to date -- GeForce RTX 3080 GPU, the conversation has turned into a battle between PC gaming and console gaming.

Though we don't know all the details yet, it's an area where rival AMD will dominate with its silicon on Microsoft’s Xbox Series X and Sony’s PlayStation 5.

Read more
As PlayStation Plus turns 10, Sony offers three free games
playstation plus 10 year anniversary screen shot 2020 06 29 at 03 20 am

Sony's PlayStation Plus service turned 10 on Monday, June 29, and the company is offering up some freebies to celebrate.

Sony said on Monday that it will offer a commemorative PlayStation 4 theme and free online multiplayer on July 4 and 5 to celebrate the anniversary. Sony also announced that NBA 2K 20
, Rise of the Tomb Raider: 20 Year Celebration
, and Erica will be available for free between July 7 and August 3.

Read more
Hurry! PS Plus, Xbox Live Gold on sale (again) from only $5
father and son playing video games

With the world currently at a standstill and people resorting to using different social platforms to stay in touch with each other, gaming is a safe social hangout. Both PlayStation 4 and Xbox One have livestream gaming services that allow gamers to talk to friends while gaming, and access exclusive deals. Gamers need a membership to access these capabilities and CDKeys is currently hosting a sale to make this much cheaper.
PlayStation Plus

Three Month PS Plus Membership
-- $15, was $25
One Year PS Plus Membership
-- $32, was $60

Read more