High-quality cell service is no longer a luxury — it’s essential for navigating and thriving in the modern world. But the problem is that the nation’s biggest service providers have taken advantage of this fact. They know that it’s no longer a mere convenience, and they charge an arm and a leg for even their most basic service tiers, knowing that their customers have no choice but to fork over their hard-earned cash.
While low-cost service providers have attempted to provide a cheaper option, they all share similar problems, whether it’s spotty service, frequent price increases, or terrible customer service.
But successfully challenging the industry giants that dominate the cell service industry is RedPocket Mobile, a provider committed to high-quality coverage, affordable plans, and industry-leading 2 Minute Care™ for customer support. For over 15 years, this underdog has served as the country’s “un-corporate carrier,” a viable alternative to overpriced cell service providers and one that’s evolved from a small LA startup to a trusted, nationwide carrier. With plans starting at just $10/month, you can access the biggest networks in America and enjoy reliable, top-tier service.
Learn more about the RedPocket Mobile difference and how you can take advantage of limited holiday deals to save hundreds of dollars on your cell plan.
Reimagining mobile service: How Red Pocket Mobile fixes common cell carrier issues
The challenge of dethroning the country’s biggest cell providers seems monumental at first glance. But the team at RedPocket Mobile has consistently found that customers don’t care about big-name providers; they just want to be heard (literally) and have the freedom to connect with their friends and loved ones around the world without sacrificing a significant portion of their paycheck.
As it turns out, this David-and-Goliath fight isn’t as impossible as it might seem. All the brand had to do was address the three biggest problems that plague other cell service providers: escalating monthly bills, poor customer service, and subpar coverage. While big-name providers focus on expensive celebrity endorsements and Super Bowl ads, RedPocket Mobile has been able to evolve into one of the nation’s most trusted carriers simply by providing a reliable alternative that solves these issues.
Problem 1: Rising cell phone bills
Cell phone bills continue to rise every year. And unfortunately, many customers feel trapped as their prices climb, unable to just drop the service because of how essential cell phones have become.
To make matters worse, these price hikes aren’t resulting in any increase in quality. Providers aren’t improving their service, and consumers are paying more money for the exact same quality and no added benefits.
The RedPocket Mobile way
Budget-conscious consumers have a friend in RedPocket Mobile. For some of the lowest rates in the nation, they can access high-quality service for a fraction of the cost they’d be spending with legacy carriers, saving up to $600 per line every year.
But the best part is that with RedPocket Mobile, the price you get is the price you keep. Your rate stays the same as long as you’re with them, with no hidden fees, no surprise charges, and no sudden rate hikes.
Problem 2: Terrible customer service
Think back to the last time you called your cell provider’s customer service line. How long were you on hold? 5 minutes? 10 minutes?
Those are rookie numbers these days, with many customers expressing frustration over everything from 30-minute wait times to 4-hour wait times. This isn’t surprising: According to a survey of the industries with the worst hold times, 32% of respondents cited telecommunications as the worst offender.
To “solve” this issue, many companies are leveraging automated responders to answer your call and navigate you through a confusing phone tree that never seems to connect you to the right person. The result is even more frustration.
The RedPocket Mobile way
The team at RedPocket Mobile believes that if you’re going to charge outrageous prices for cell service, you should at least have amazing customer service. That’s why, even though their prices are half of what you might pay a traditional carrier, RedPocket Mobile takes a customer-first approach with an industry-leading 2 Minute Care™system that connects callers with a real human after a reasonable amount of time.
This approach has earned the trust of customers around the world, earning the brand a 4.4 rating on Trustpilot.
Problem 3: Poor coverage
Cell phone coverage is notorious for being consistently inconsistent. Even if you manage to find a provider with good coverage over your home, there’s no guarantee that it’ll hold up when you go shopping. Going on vacation? It’s a roll of the dice whether you’ll have internet access for the week.
It’s one of the biggest downsides of choosing a carrier — once you sign a contract, you’re locked into a specific coverage map that has no guarantee of growing. And these days, when millions of Americans rely on their phones for work, relationships, and emergencies, you can’t afford to be stuck with coverage that’s not there for you when you need it the most.
The RedPocket Mobile Way
At a price that can’t be beaten, RedPocket Mobile gives customers the ability to choose coverage from any of the nation’s biggest wireless networks. Even once you get a plan, you’re still not locked into one specific coverage map. Its CoverageGenius℠ tool lets customers switch networks at any time, ensuring they always have reliable service.
Customer testimonials
When you join the RedPocket Mobile family, you’ll be in good company. Take a look at what these satisfied customers have to say about their experience:
- “I’ve been with Red Pocket for years. Their plan options are very simple and up-front about all payments, and they have great service options allowing you to pick from three different networks. Definitely the best wireless provider I’ve found yet!”
- “We’ve had Red Pocket Mobile for several years. We’ve never had any issues with the lines, and every time I needed to contact Red Pocket for questions or to make changes, the customer service reps were always wonderful and so easy to work with!”
- “Clearly listed plan options. Information to help choose a carrier and plan. Helpful people on chat when I had questions. Price!!! So much more affordable than plans from the main carriers.”
- “I have been really impressed with RedPocket. The customer service is awesome. They are friendly, helpful, and prompt. Much better service than the bigger carriers. I have already recommended RedPocket to two friends.”
Black Friday and Cyber Monday sales
This Thanksgiving, while you’re chatting with your friends from afar or wishing you had reliable service to subtly watch the game on your phone, commit to joining thousands of satisfied customers who have switched to RedPocket Mobile.
It’s the perfect time to make a change: RedPocket Mobile’s annual sale is running from November 17 to December 7, allowing customers to buy 10 months of service and get 2 months free.
Choose the plan that gives you the freedom to affordably connect with your loved ones no matter where you are:
- Unlimited +20GB hotspot data: $400 (reg. $480) or $33.33/mo = $80 in savings
- Unlimited +5GB hotspot data: $300 (reg. $300) or $25/mo = $60 in savings
- 10GB per month: $200 (reg. $240) or $16.67/mo = $40 in savings
- 1GB per month: $100 (reg. $120) or $8.33/mo = $20 in savings
RedPocket Mobile: Your new ultimate cell carrier
For those looking for high-quality service without the corporate markup, switching to RedPocket Mobile is a no-brainer. It’s the underdog that’s been fighting for affordable, high-quality service for over 15 years, all the while remaining committed to rapid and effective customer care.
This holiday season, choose the un-corporate provider that’s redefining cell service at a shockingly low price point. Lock in your low rate and enjoy it indefinitely. Switch to human-centric customer care that won’t keep you listening to hold music for hours.
Make RedPocket Mobile your new ultimate cell carrier.