Skip to main content

Mercedes-Benz's new augmented reality app will aid first responders

Mercedes-Benz Rescue Assist app
Image used with permission by copyright holder
Mercedes-Benz is using augmented reality to help first responders rescue people from cars more quickly. The Rescue Assist app displays schematics of vehicles on a smartphone or tablet, allowing rescuers to plot the quickest and safest way to extricate crash victims.

The app overlays vehicle information on the view from a device’s camera, so users just need to hold the device in front of a car to see what’s inside. All of a vehicle’s systems and hardware are displayed as a 3D model. That allows first responders to to locate things like fuel lines, the high-voltage cables in electric cars and hybrids, and airbags that may not have deployed.

Recommended Videos

Knowing where these components are makes it easier for first responders to plot where to cut into a vehicle in order to free trapped passengers, Mercedes says. It’s probably a good idea to know where the combustible fuel and electricity are before cutting open a car, after all. The 3D images allow users can zoom in and rotate to get the clearest view possible.

Read more: Mercedes catches heat from consumer group for E-Class ad

The app is an expansion of the existing Rescue Assist program, which allows users to view static vehicle schematics online. Mercedes says it can function without an internet or cellular connection. The app comes preloaded with schematics for every Mercedes passenger car built after 1990, every Mercedes van built after 1996, and every Smart car built since the brand’s launch in 1998. Schematics for certain Fuso commercial trucks are included as well. The app is available for iOS and Android, in 24 languages.

To identify a vehicle, the app reads a QR code on the B-pillar or fuel-filler door. Every new Mercedes, Smart, and Fuso vehicle has these QR codes, but owners of older models must take them to dealers to get code stickers. A big part of the app’s effectiveness depends on whether they will take the time to do that.

Stephen Edelstein
Stephen is a freelance automotive journalist covering all things cars. He likes anything with four wheels, from classic cars…
Part plug-in, part dragster, the Mercedes-AMG GLC63 is an SUV of many faces
Front three quarter view of the 2025 Mercedes-AMG GLC63 S E Performance.

When it comes to electrifying performance cars, Mercedes-Benz believes there’s no silver bullet.

The automaker’s Mercedes-AMG performance division has already engineered EVs like the AMG EQE SUV and the S63 AMG E Performance sedan, a plug-in hybrid that pairs electric assist with one of the brand’s traditional V8 engines. AMG’s latest electrified model — a hot-rodded version of the GLC-Class compact crossover SUV and a rival to performance SUVs like the BMW X3 M and Porsche Macan — sits somewhere in between those extremes.

Read more
How do you crash-test an EV with an 871-pound battery? Mercedes showed us
Crash test with Mercedes-Benz EQS SUV and EQA electric cars.

A flash of light, a big bang, and it’s over. Two SUVs lie askew on a patch of concrete, a debris field scattered between them. They’ve just been in a head-on collision, the moment captured by high-speed cameras aided by blindingly bright lights. That’s what a successful day looks like at the Mercedes-Benz crash-test lab in Sindelfingen, Germany.

While spectacular and jarring, crash-tests aren’t special. Mercedes averages three per day at this facility, giving engineers plenty of data from onboard sensors and crash-test dummies to analyze behind closed doors. But this test was different.

Read more
Mercedes ‘Little G’ electric G-Wagon: everything we know so far
Concept image of the larger electric G-Wagon

Slowly, but surely, Mercedes-Benz is building electric versions of all of its different cars -- and it looks like a smaller electric G-Wagon may be coming up soon. Mercedes first announced an all-electric EQG in 2021, but even before the car is officially available to buy, the company is already planning a baby one too, affectionately dubbed the "Little G."

There's still a lot we don't know about the smaller electric G-Wagon. Here, however, is everything we do know so far.
Design
Design is a huge part of what makes a G-Wagon a G-Wagon. Because of that, it's almost certainly something that Mercedes won't compromise on.

Read more