Skip to main content

Tesla fixes potentially fiery problem with an over-the-air software update

Tesla fire China
Image used with permission by copyright holder

Tesla has fixed a potentially fiery issue it discovered in China by sending out an over-the-air software update that modifies the battery pack’s charge and thermal management settings. The California company sent a team of investigators to Shanghai to look into the issue after a Tesla Model S exploded in a parking garage in April 2019.

In-house investigators at Tesla blamed the fire on a single defective battery module, a term that refers to a batch of cells grouped together. The battery pack in a Model S — and in almost every electric car on the market, regardless of manufacturer — is made up of several modules. The company hasn’t revealed why the module caught fire, but it explained that the over-the-air update it sent out will prevent additional fires, and help increase the battery’s life.

Recommended Videos

The investigation began after a Model S exploded in a parking garage.  The incident happened on the evening of April 21, and a video of the electric sedan going up in flames was widely shared on Chinese social media network Weibo before spreading to Twitter and Facebook. The company stressed that no one was hurt during the incident.

Please enable Javascript to view this content

Footage from what appears to be a security camera shows an early, pre-face-lift Model S backed into a parking spot. Smoke slowly begins to emit from the bottom of the car, where its lithium-ion battery pack is located. The Model S explodes several seconds later, and it quickly goes up in flames. The fire destroyed at least three other cars that were parked around it.

We’ve seen Teslas go up in flames before, but it has almost always been after a high-speed accident. It’s a risk every car regardless of powertrain type faces; the fire usually starts when a flammable component, like a battery pack or a fuel tank, gets punctured. The scenario captured on film in Shanghai was highly unusual because the Model S wasn’t moving, and it wasn’t hit by another object.

An electric ES8 crossover made by Nio, one of Tesla’s rivals, also caught fire in China in April 2019. The incident happened in the city of Xi’an while the car was being worked on. Nio looked into the blaze, blamed faulty battery modules, and issued a recall covering more than 4,000 cars. The two fiery incidents are similar, and they happened just days apart in the same country, but they’re completely unrelated.

Updated July 1, 2019: Added information about over-the-air update.

Ronan Glon
Ronan Glon is an American automotive and tech journalist based in southern France. As a long-time contributor to Digital…
Tesla software update fixes hood safety issue on 1.8M cars
Tesla's Model 3 refresh, codenamed Highland, features a sleeker front.

Tesla has issued a software update for 1.85 million of its vehicles in the U.S. to fix a safety issue involving the hood.

A notice posted online by the National Highway Traffic Safety Administration (NHTSA) on Tuesday explained the problem, saying that after a customer action opens the hood, it's possible that the latch assembly will fail to detect that it's open, thereby preventing a driver notification of the hood’s open state when the vehicle is placed into drive.

Read more
Tesla delaying the launch of its next big thing, report claims
A Tesla steering wheel.

Tesla is delaying the unveiling of its robotaxi by a couple of months, according to a Bloomberg report citing people with knowledge of the matter.

Tesla boss Elon Musk said three months ago that the robotaxi would be unveiled at a special event on August 8, but sources said the event has now been pushed to October, apparently to give engineers more time to get the prototype right.

Read more
Tesla recalls Cybertruck to fix two more issues
A Tesla Cybertruck throws red dust in a press photo.

Tesla CEO Elon Musk behind the wheel of a Cybertruck. Tesla

Two more issues have emerged with Tesla’s new Cybertruck pickup, causing the automaker to issue two recalls on Tuesday.

Read more