Skip to main content

Have MacBook keyboard problems? Apple may owe you some money

Apple finally agreed to settle a long-running class-action lawsuit, with payouts reaching as high as $395 for MacBook owners who were most affected. The issue has to do with a particular type of MacBook keyboard that uses a faulty butterfly mechanism inside in order to reduce thickness, instead of the more common scissor type.

According to Reuters, the settlement applies to customers who bought Apple’s MacBook, MacBook Air, and some MacBook Pro models between 2015 and 2019 in California, Washington, Illinois, Michigan, New Jersey, New York, and Florida.

MacBook Butterfly Keyboard
Image used with permission by copyright holder

Payouts are expected to be as high as $395 to MacBook owners who had to get multiple keyboard replacements. If the butterfly keyboard was replaced only once, the compensation is much less at $125. MacBook owners who only replaced keycaps are said to receive $50. Owners of the affected models will also receive four years of free keyboard repairs from date of purchase.

Recommended Videos

The total sum that Apple will pay to settle the 2018 class-action lawsuit is $50 million, a somewhat insignificant fee for such a large corporation. That amount includes up to $15 million in legal fees. Apple’s resistance was likely more about the principle of the matter and the company never admitted there was a flaw in the design.

Please enable Javascript to view this content

Apple introduced the new butterfly keyboard design for its 2015 MacBook, and the press release spoke at length about the new technology, boasting that a full-size keyboard was redesigned to be 34% thinner thanks to the butterfly mechanism that cut 40% off the height needed compared to the standard scissor keyboard.

Despite denying any wrongdoing, Apple did launch a keyboard repair program in 2018 and reverted to the more conventional scissor design in 2020, which is tantamount to an acknowledgement that there was an actual problem.

Alan Truly
Alan Truly is a Writer at Digital Trends, covering computers, laptops, hardware, software, and accessories that stand out as…
Apple faces challenges with bringing OLED to the MacBook Air
The MacBook Air on a white table.

A report from Korean outlet The Elec suggests the OLED MacBook Air that Apple was allegedly planning to release in 2027 could face significant delays. While progress for the OLED MacBook Pro seems to be going smoothly, the price increase caused by the new display technology is a much bigger problem for the budget MacBook Air models.

One of the biggest selling points of the MacBook Air is its lower price, making it great for first-time Mac buyers, students, and anyone else who doesn't expressly need the power of a Pro. While price increases are a natural part of the tech industry, the slightly disappointing sales of the 2024 OLED iPad Pro suggest that a new display simply isn't enough of an incentive for consumers to justify a higher price tag.

Read more
The MacBook Air just got a surprise upgrade that everyone will love
The MacBook Air on a white table.

Apple announced an unexpected change to the current M2 and M3 MacBook Air today: more memory. Alongside the overarching bump to RAM in base configurations of the M4 iMac, Mac mini, and MacBook Pro, Apple also announced that the 8GB versions of the M2 and M3 MacBook Air have also been removed from the lineup.

Starting today, the M2 MacBook Air and M3 MacBook Air will both have 16GB as the starting configuration. But here's the kicker: Apple isn't raising prices. That means if you'd spent $1,199 on an M2 MacBook Air with 16GB of RAM yesterday, you'd be getting it today for just $999. As much as that'll sting for recent buyers, it's great news for people buying MacBook Airs this holiday season.

Read more
The M4 Mac launch is incoming, but not how you might expect
The 14-inch MacBook Pro with M3 Max chip seen from behind.

The past few months have been full of speculation, anticipation, and pretty wild rumors concerning the upcoming M4 Macs -- and now the predicted release date of November 1 is just a week or so away. Despite the lack of an event announcement, Bloomberg's Mark Gurman still believes the launch is "imminent," with an announcement reportedly coming on October 30.

According to him, Apple Stores are running very low on iMac, Mac mini, MacBook Pro, Magic Keyboard, Magic Mouse, and Magic Trackpad units -- and this usually happens when updates are about to be released.

Read more