Skip to main content

1 billion Windows 10 users by 2018? We take that back, says Microsoft

windows 10
Micha Klootwijk/123rf
Remember when Microsoft boldly proclaimed Windows 10 will have 1 billion users by mid-2018? Microsoft isn’t so sure about that anymore, ZDNet is reporting. Now Microsoft says a 10-digit user base total is going to take longer than that.

Part of this is because of mobile: Windows Phones haven’t exactly had a banner year, and they were supposed to be part of this legendary billion. So far 350 million users have Windows 10, which is an unprecedented year so far as Windows releases go, and almost on pace for a billion. But installs will presumably slow down soon, when Windows 10 stops being free.

Recommended Videos

Not only will Windows 10 no longer be free, but Microsoft’s aggressive “marketing” for the operating system, which caused more than a few users to install the operating system accidentally, will stop at the end of the month. From that point forward new device purchases will make up the bulk of new Windows 10 users.

Please enable Javascript to view this content

“Windows 10 is off to the hottest start in history with over 350 million monthly active devices, with record customer satisfaction and engagement,” a Microsoft representative told ZDNet. “We’re pleased with our progress to date, but due to the focusing of our phone hardware business, it will take longer than FY18 for us to reach our goal of 1 billion monthly active devices. In the year ahead, we are excited about usage growth coming from commercial deployments and new devices — and increasing customer delight with Windows.”

That last point about commercial deployments could get interesting. Companies traditionally wait a couple of years before upgrading Windows. In part this is to avoid any bugs that come with new releases, and in part this is because upgrading a bunch of computers takes a long time.

But some large entities have committed early to deploying Windows 10. For example, the U.S. Defense Department will install Windows 10 on 4 million PCs in a bid to lower IT costs. If enough organizations do the same, Windows 10 could keep growing. We’ll be watching closely.

Justin Pot
Former Digital Trends Contributor
Justin's always had a passion for trying out new software, asking questions, and explaining things – tech journalism is the…
Microsoft is backpedaling on future Windows 10 updates
The Windows Update screen in Windows 10.

Windows 10 is on its way out, with support ending in October 2025. That isn't changing, though Microsoft's approach to rolling out new features in the meantime definitely has. In a surprising move, Microsoft announced in a June 4 Windows Insider Blog post that it is bringing a Beta Channel for those Windows Insiders currently running on Windows 10 version 22H2.

This means that despite the end of support, Windows 10 users will continue to get some new features that were initially restricted to Windows 11, such as the new Copilot app. It's also possible that other features may be on the way, but Microsoft has not released any further information on the subject. It was originally stated that Windows 10 version 22H2 would be its final feature update, but that appears to not be true anymore.

Read more
Scores of people are downgrading back to Windows 10
The screen of the Galaxy Book4 Ultra.

Microsoft continues to struggle with the adoption of Windows 11 among its users. Recent data from Statcounter reveals a notable decline in the operating system’s market share, specifically compared with Windows 10.

After reaching an all-time high of 28.16% in February 2024, Windows 11 has experienced a drop, falling below the 26% mark.

Read more
Microsoft announces a new threat to push people to Windows 11
Windows 11 and Windows 10 operating system logos are displayed on laptop screens.

Microsoft is sharing more details of its plans to transition customers still using Windows 10 from a free offering to a paid structure if they wish to continue receiving security updates.

The company is phasing out the legacy operating system, which will reach its end-of-life support on October 14, 2025. After this, Microsoft will begin charging enterprise users a monthly fee for Extended Security Updates (ESU). Businesses must purchase an ESU license for all Windows 10 devices in order to maintain security support beyond the cutoff date.

Read more