Skip to main content

Microsoft to end free Windows 10 upgrades – this time for good

free windows 10 upgrade
Image used with permission by copyright holder
As part of its goal to get Windows 10 onto people’s computers, Microsoft offered free upgrades to the new version of its operating system for years. To be specific, it was the company’s goal to hit the billion-device milestone in a few years after the launch of the new operating system. Giving free upgrades was Microsoft’s golden ticket to hit that number.

In other words, the free Windows 10 upgrades program always had an expiration date — and now Microsoft is ending the program without reservation. The program officially closed for most people in July but included an exception for those who have needs requiring “assistive technologies.” The exception was for those who used accessories such as Braille screens, screen readers, or magnifiers.

Recommended Videos

Microsoft’s messaging concerning the issue has been unclear, but it looks like it is finally been settled. As noticed by ZDnet, the assistive technologies loophole will be closed on December 31. The news was quietly tweeted by the Microsoft Accessibility Twitter account in October:

How well has Microsoft done at getting people to upgrade to Windows 10? The numbers change depending on who you ask, but StatCounter reports that Windows 10 still has not eclipsed Windows 7 in terms of percentages. Unlike other companies, Microsoft is known for having a massive base of legacy users who are perfectly happy using Windows 7 or Windows 8. As hard as it is to believe, StatCounter says that 3.89 percent of Windows users still have Windows XP installed on their machines.

Microsoft executives admitted last year that the ambitious Windows 10 goal wasn’t going to be met: “We’re pleased with our progress to date, but due to the focusing of our phone hardware business, it will take longer than FY18 for us to reach our goal of 1 billion monthly active devices.”

The program’s closure marks the end of Microsoft’s active campaign to get people upgraded from Windows 7 and Windows 8. From here on out, Microsoft will have to rely on new device purchases to increase that number.

Luke Larsen
Luke Larsen is the Senior Editor of Computing, managing all content covering laptops, monitors, PC hardware, Macs, and more.
I have really good news about Microsoft Teams
The Microsoft Windows logo surrounded by colors of red, green, yellow and blue.

Microsoft is bringing some changes to its Teams app in the near-ish future, according to The Verge, including a combined chats and channels view that will go into public preview in November. There are also plans to bring threaded conversations to the app sometime in 2025.

Right now, the Teams app organizes your chats (both one-on-one and group chats) under one tab and your channels under another. Whenever you’re on the chats tab, your channels are just one tap or click away — and yet that one click has a pretty significant impact.

Read more
Windows 11 24H2 may crash your PC if you have a certain SSD
The blue screen of death in Windows.

Microsoft's Windows 11 2024 Update, more commonly referred to as 24H2, is here, but it's not without issues. Reports from disgruntled users have flooded various forums, talking about constant blue screens of death (BSOD) that have appeared since they updated to the latest version of Windows. Although Microsoft has yet to officially acknowledge the problem, the users seem to have pinpointed the cause of it, and even found a workaround.

So far, it looks like these crashes are fairly limited in scope, as they seem to happen if you have one of a few Western Digital SSD models. Other SSD vendors appear unaffected so far. As reported on the WD Community Forums, users are getting BSODs with the error "critical process has died" ever since they updated to the 24H2 update.

Read more
Microsoft ends support for this four-year-old Surface device
Microsoft Surface Laptop Go 3 rear view showing lid and logo.

Microsoft has officially ended support for the cheapest device in the Surface lineup, the Surface Laptop Go, after just four years. It can still be upgraded to Windows 11 24H2 and the laptop will still receive security updates, but it won't get any new firmware or driver updates.

The first-generation Surface Laptop Go isn't just an inexpensive laptop -- it's an extremely inexpensive laptop. In 2020, it launched for just $550, a price tag made possible by its limited RAM and storage, alongside a pretty low-resolution screen.

Read more