Skip to main content

How to set up Windows Hello

Ditch your password and log in to your PC with just your face or fingerprint

dotshock/123RF

Thanks to Windows Hello, unlocking and logging in to your Windows devices is easy and secure. From Apple’s FaceID feature found on iPhone, or the fingerprint and face scanners found on Android devices, physical text passwords are slowly becoming a thing of the past.

Confused about how to get your Windows Hello credentials set up? Just follow these simple steps.

Recommended Videos

Setting up a Windows Hello Webcam

Step 1: Check for compatibility

Arif Bacchus/ Digital Trends

Before setting up Windows Hello, you’ll want to make sure that your device supports it. Newer devices like the Surface Pro 6, Surface Laptop, or Surface Book all support Windows Hello as standard. Generally, you will receive a set up prompt for Windows Hello during the first boot of your device. If you skipped it, you can follow the steps here.

Microsoft has a list of devices that support Windows Hello, but you can also check your PC for native Windows Hello compatibility by heading to the Start Menu and typing Windows Hello. Then click on the Sign in Options result, and launch the Windows 10 settings app. In older versions of Windows, if you see a big Set Up button under where it says Windows Hello, you’re good to go. If it doesn’t provide the option, your device may not support the feature.

In the Windows 10 May 2019 Update and newer, you’ll be able to select an icon or option for Windows Hello Face from the top of the list. If it says Set Up when you click it, you’re good to go. If not, plug in either an external fingerprint reader or Windows Hello compatible webcam to get started.

If your device doesn’t have one embedded, you can buy an external Windows Hello webcam like the Logitech 4K Webcam and hook it up to your computer via USB. You can also buy an external fingerprint reader as another option.

Step 2: Verify your identity

Arif Bacchus/ Digital Trends

Next up, you’ll want to click on the Set Up button to get started. You’ll receive a prompt that explains what Windows Hello does, and then you’ll want to click Get Started.

Windows 10 will then ask you to verify your identity with your existing password. It could be the password for your Microsoft Account, or a pin that you assigned during the boot of your device. You’ll have to enter that in to let you set up the rest of the login.

Step 3: Scan your face!

Image used with permission by copyright holder

Once you verify your identity with the set up prompt, it’s time to scan your face. There’s no need to take off your glasses or change the lighting. Windows Hello is designed to read your face in any conditions, but it is best to make sure you’re in a well-lit room.

Also, be sure to keep your face centered in the frame, and make sure you’re looking directly at your webcam as Windows 10 analyzes your facial features. A blue box will appear around your face, and fill to show you the progress that the set up has made. You might also notice circles appear around your face, marking its unique features. The process shouldn’t take longer than a minute.

Step 4: Improve recognition, if needed

Arif Bacchus/ Digital Trends

If needed, you can click on the Improve Recognition prompt on the next page to improve the way Windows Hello will recognize your face.

This is best if you’re wearing glasses, have any piercings, or if you opted to wear glasses during the set up. You always can do this later by heading back to Windows Hello settings as we described above, an clicking the Improve Recognition button.

Setting up a Windows Hello Fingerprint reader

Step 1: Plug in your USB and install drivers

If your device has an internal fingerprint reader, you can skip to step 2. Otherwise, start here to set it up. First, plug in the fingerprint reader to your computer’s USB port. Allow Windows 10 to install the drivers, and then proceed to the next step. It shouldn’t take longer than 2 minutes.

Step 2: Head to settings to set up the fingerprint reader

Arif Bacchus/Digital Trends

Next, you’ll want to head to your Windows 10 settings to set up the Fingerprint reader. Just as before, head to the start menu and type Fingerprint. 

Then, choose set up fingerprint sign-in from the list of results. You should then be taken to the main settings page, where you can begin the set up.

Step 3: Start swiping your fingers

Arif Bacchus/ Digital Trends

Once at the settings for Windows Hello, you’ll need to verify your identity with a pin or password. You’ll then be greeted by an explanation of how Windows Hello works. Keep on clicking through, and then click Get Started. You can then swipe your fingers on the reader so Windows 10 can receive your fingerprint data.

On older laptops, you’ll need to swipe your finger on the reader, but on newer laptops, you’ll just have to tap your fingers roughly six times on the sensor. Once done, that’s it! If needed, you can add extra fingers to Windows Hello. The set up will prompt you to do so. Or you can visit the main settings page to add again later.

Benefits of Windows Hello

Once you’ve set up Windows Hello, there will be several benefits. First off, you’ll immediately be able to sign in to your PC, without having to enter a password. Additionally, with newer versions of Windows 10, you also can use Windows Hello to sign in to certain websites, like the Microsoft Account page.

Finally, there are certain apps which are compatible with Windows Hello, including Dropbox, OneDrive, OneLocker Password Manager, and more. With Windows Hello, you’ll be able to not only secure your PC but also its files and apps.

Arif Bacchus
Arif Bacchus is a native New Yorker and a fan of all things technology. Arif works as a freelance writer at Digital Trends…
Microsoft Word may delete your files — here’s how to avoid it
Windows 11 logo on a laptop.

There's a new bug in Microsoft Word that may delete your files, and according to user reports, they're not always recoverable through the Recycle Bin. Fortunately, Microsoft is aware of the problem, but it's unclear when the issue might be fixed. If you want to make sure that your files stay safe, we've got a few workarounds to help you out.

In the last few days, the Microsoft community boards have been flooded with reports of people complaining about their files randomly being deleted, with one user saying: "I use Word. Today, it deleted eight hours of work." Further reports quickly made it clear that the affected files have a few things in common.

Read more
Whatever you do, don’t install the Windows 11 September update
Windows 11 logo on a laptop.

Microsoft has warned users in a post on its support blog that the September KB5043145 update, released on Thursday, is causing some Windows 11 PCs to restart multiple times, show the blue screen of death, or even freeze.

The problems in the recent update affect those on the 22H2 or 23H3 version of Windows 11. However, Microsoft said it is investigating the issue and will provide more information when it's available. Microsoft confirmed: "After installing this update, some customers have reported that their device restarts multiple times or becomes unresponsive with blue or green screens. According to the reports, some devices automatically open the Automatic Repair tool after repeated restart attempts. In some cases, BitLocker recovery can also be triggered."

Read more
Microsoft is giving up control of the Copilot key
Windows 11 logo on a laptop.

In a Windows Insider Blog post, Microsoft recently announced that it is rolling out the Windows 11 Insider Preview Build 22635.4225 (KB5043186) update. It's a relatively small update, but it finally gives users control of the dedicated Copilot key that's showing up on an increasing number of laptops.

In the blog post, Microsoft detailed how it is giving users more customization freedom by adding the option to configure the Copilot key, which can open an app that's MSIX packaged and signed. This is good news since the app meets security and privacy requirements to keep your PC safe. When the option is available more broadly, you should find it by going to Settings > Personalization> Text Input.

Read more