Skip to main content

2K warns users to beef up cyber security after support team gets hacked

Borderlands and BioShock publisher 2K Games has been hacked. The company announced the breach on Wednesday, and it is warning customers to change their passwords and not open any emails from its support page.

The 2K Support Twitter account, which was not affected by the hack, posted the following message, saying that the hacker was sending seemingly legitimate emails to certain players containing malicious links, and strongly advised customers not to click on those emails if they happen to receive them. As a result, the company’s support page has gone offline while it resolves the issue.

Recommended Videos

Hey folks, please read an important message from our Customer Support team. Thank you. pic.twitter.com/yKI18eL7mY

— 2K Support (@2KSupport) September 20, 2022

If customers have clicked on the links already, 2K strongly urged them to immediately reset any passwords stored in their browser, enable multifactor authentication wherever possible, run a reputable anti-virus program, and check their account settings to see that no forwarding settings have been changed. The company then reiterated that it would never ask anyone for their password or other personal information, and apologized for any inconvenience the hack may have caused them.

The breach of 2K’s support is the latest in a series of cyber attacks committed in the last four days. On Saturday night, a hacker compromised Rockstar Games and leaked 90 video clips of development footage for Grand Theft Auto 6 on GTA Forums, causing a storm of controversy. The leaker, who is allegedly part of Lapsus$, is being investigated by the FBI after Uber also came forward confirming that it, too, suffered a cyberattack by the same person. It’s currently unknown who is behind this 2K hack.

Cristina Alexander
Cristina Alexander is a gaming and mobile writer at Digital Trends. She blends fair coverage of games industry topics that…
What we want to see from 2K Games’ new NFL game in 2021
nfl 2k5 2k games

Fans will soon have another football offering to choose from as 2K Games once again partners with the National Football League. The game publisher's newly announced deal with the NFL is to produce multiple titles. The first of these games will be released in 2021, so players won't have to wait long. However, this won’t be a return of where the company left off in 2005 with NFL 2K5. As the official announcement points out, the multi-year deal is specifically for “non-simulation” titles, which means that 2K won’t directly compete with Electronic Arts' Madden series for now.

To clear up any confusion, EA issued a statement stating that its licensing deal is still in effect. The company confirmed that it is still the "exclusive publisher of NFL simulation games," as it has for the past 15 years. It also states that the partnership has always allowed for the development of non-simulation titles by other studios.

Read more
Epic Games pledges support for Nvidia’s GeForce Now just as 2K Games pulls out
new-fortnite-chapter-2-season-2

Nvidia's GeForce Now streaming service may have lost yet another publisher from its catalog of supported games, but it also gained a valuable backer.

Epic Games, the developer of massively popular Fortnite, pledged support to GeForce Now through a tweet by its CEO, Tim Sweeney.

Read more
2K Games’ 31st Union, led by Dead Space veteran, will make original games
Dead Space's protagonist fights an alien creature.

Unions 1 through 30 just weren't enough.

Last year, Sledgehammer and Visceral Games veteran Michael Condrey founded a new studio at 2K Games. That studio now has a name, 31st Union, and it will develop an original game rather than assist with current franchises.

Read more