Skip to main content

Xbox Live is down, so you can’t sign into your Xbox account

The Xbox logo from Xbox Games Showcase 2024
Microsoft

Xbox Live experienced a major sign-in outage Tuesday afternoon that made it impossible to log into your Xbox profile to play games online.

I noticed it after attempting to sign into my Xbox Live account on my Xbox Series X. I got an error message telling me to “try again in a while.” A quick glance at X (formerly Twitter) confirmed that I was not the only person to have this issue. “We are aware that some users have been disconnected from Xbox Live. We’re investigating! Please follow here and on our status page for updates,” the official X account for Xbox Support tweeted.

Looking at Microsoft’s Xbox Live status support page provided more details on the outage. It affected Account & Profile features, in particular across PC, Xbox 360, Xbox One, Xbox Series S, Xbox Series X, and even cloud gaming on iOS and Android. “You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems. Features that require sign-in like most games, apps and social activity won’t be available,” the website stated.

This outage was pretty frustrating, as account sign-ins are required for many modern Xbox games. As a result, many games like XDefiant were rendered unplayable on Xbox because players couldn’t sign in. Thankfully, Microsoft resolved these account sign-in issues by 5:49 p.m. PT Tuesday night, and I was able to log into my Xbox Live account on Xbox Series X again. “Users should no longer be encountering issues signing in to Xbox Live and services,” Xbox Support tweeted. “Thank you for your patience, game on!”

Tomas Franzese
Tomas Franzese is a Staff Writer at Digital Trends, where he reports on and reviews the latest releases and exciting…
The most common Xbox Series S problems and how to fix them
Xbox Series S placed on a white table with the controller just in front of it

There haven't been many complaints about Xbox Series S since it launched in 2020. Serving as the more affordable sibling of the premium Xbox Series X, it plays all the same games yet works at a lower resolution – allowing it to carry a nice price tag of $250. Users have reported a few common issues with Xbox Series S over the years, however, which run the gamut from Quick Resume crashing to HDMI-CEC not registering a connection.

Running into problems with your Xbox Series S? Here's a look at the eight most common Xbox Series S problems, along with how to fix them. If you can't fix the problem on your own, things might be more serious than expected. In that case, be sure to contact Microsoft for advanced troubleshooting or to get your console replaced.
Get in touch with Microsoft
Microsoft offers several support routes, so if you don't find a solution in this guide, make sure to reach out. If you encounter an Xbox Series S problem that needs our attention, make sure to tag us on X @DigitalTrends (loop in @XboxSupport, too). Otherwise, you can contact Microsoft using the options below.

Read more
Fallout 4 is finally getting free Xbox Series X and PS5 upgrades
New Fallout 4 Creation Club mod content coming with the Xbox Series X and PS5 launch.

Bethesda has confirmed that the current-gen update for Fallout 4 will finally release on April 25.

That's good timing, as a Fallout TV show just released on Amazon Prime this month to positive buzz. Fallout 4 came out for PC, PlayStation 5, and Xbox One in 2015, and this definitely looks like it will be the most substantial update the game has received since its last expansion was released.

Read more
I’m secretly hoping that the leaked all-white Xbox Series X isn’t real
An Xbox Series X sits next to both Series S models.

Xbox Microsoft

Xbox’s anticipated mid-generation console refresh might be right around the corner. Over the past few weeks, there have been some rumblings that an all-white Xbox Series X may be coming this year. That rumor kicked into second gear when Exputer posted photos it says it received of the device. The leaked images show a standard Xbox Series X with a white casing. The design is about the same, but there’s one key difference: It doesn’t have a disk drive. If the rumors are proven true, that’ll be the system’s selling point, potentially putting it at a lower price point than the current Series X.

Read more