Skip to main content

Amazon Echo Show 5 (2nd Gen 2021) Review: Nothing to see here

Amazon Echo Show 5 (2nd Gen 2021) on table.
John Velasco / Digital Trends
Amazon Echo Show 5 (2nd Gen 2021) Review: Nothing to see here
MSRP $85.00
“With barely any substantial upgrades, don't be surprised if you can't find a reason to buy this Alexa smart display.”
Pros
  • Compact size helps it fit into tighter spaces
Cons
  • Barely any new upgrades
  • Sounds shrill at high volumes
  • Performance can be laggy

It’s been a couple years since the release of the original Amazon Echo Show 5, so it’s very deserving of a refresh. After seeing the Echo Show 10 (3rd Gen) garner attention for some of its unique aspects, including how its display rotates to follow you during video calls, we all thought something big was brewing for the next iteration of the Echo Show 5.

However, that didn’t appear to be the case when Amazon announced it. On paper, it seemed like it was just another recycled successor — with the exception of a new 2-megapixel camera that replaced it’s predecessor’s 1-megapixel camera. Let’s find out if there’s more to it than just that one notable upgrade.

Recommended Videos

Design: A new color

Even though I never owned the original, the specs sheet of the Echo Show 5 (2nd Gen 2021) indicates that we’re dealing with a very similar smart display design-wise. Its overall dimensions, weight, and aesthetics are no different, which technically still makes it the most compact smart display in Amazon’s portfolio. This means it’s better equipped for tighter spaces like bedside tables, nightstands, and even a cramped desk. I definitely appreciate its snug size, but it would’ve been nice to perhaps see it slimmed down a bit — either in terms of its overall size or perhaps the bezels around the display.

John Velasco / Digital Trends

The only new thing here is the additional color option it’s available in, deep sea blue, which supplements the existing charcoal and glacier white options. It’s not as neutral as the other two colors, but it certainly can help to add some contrast. Honestly, I was hoping for much more than just a new color with the design, but I can’t neglect to mention how this is a common practice — just look at the Google Nest Hub (2nd Gen) as an example.

Display: Nothing fancy, but gets the job done

Even though it’s not a showstopper, the 5.5-inch 960 x 480 display finds success in not being an overwhelming distraction. That’s especially evident while it’s sitting on my desk, which is already dominated by a few other displays. It’s sharp enough to be able to make out the time and outside temperature, in addition to some of the news and notifications that pop up. I’m not overly convinced it’s the ideal picture frame replacement due to not only its size, but the fact that there’s noticeable distortion when you’re looking at it from a slight angle.

Sound performance: Refrain from using its max volume

Amazon Echo Show 5 (2nd Gen 2021) back view.
John Velasco / Digital Trends

Smaller-sized smart displays don’t have the best reputation when it comes to audio performance, and the Amazon Echo Show 5 (2nd Gen 2021) doesn’t break new ground in this area. It’s powered by a 1.65-inch speaker driver that does OK for small, confined spaces. The audio performance is ample enough for background distraction as I’m working, but you really don’t want to go past the halfway mark on volume because it sounds shrill to the ear.

Interface: A little bit of delay

For some reason, there’s a performance delay when navigating around the interface. It’s very minor and doesn’t detract from the overall experience, but it’s tough to determine if it’s simply just a less than responsive touchscreen or a lack of oomph from the MediaTek MT 8163 processor that’s powering it. Regardless, I notice that actions while playing a song tend to exhibit some delay.

The camera doesn’t add anything substantial to the overall experience,

Thankfully, voice recognition doesn’t seem to be affected at all, which is evident in how the Echo Show 5 (2nd Gen 2021) is able to initiate voice actions in loud conditions.

Of course, the entire experience centers around the Amazon ecosystem. Functionally, it’s no different from other Alexa-powered smart displays, which all tie into services such as Prime Music, Prime Video, and many more.

Sure, the touchscreen makes it convenient to access different features, like being able to view a livestream of my security camera or turning on my Philips Hue lights, but I found myself relying on voice actions with Alexa much more.

Camera: A new camera that doesn’t add much

I mentioned at the top how this new model is sporting a slightly upgraded 2-megapixel camera. It’s the single meaningful upgrade on paper to an otherwise familiar model. Unfortunately, it doesn’t really add much to the overall experience. There’s a bit more detail, but the difference is negligible when looking at the live feed from my smartphone.

Closeup of camera on the Amazon Echo Show 5 (2nd Gen 2021).
John Velasco / Digital Trends

Needless to say, it gets the job done in terms of video phone calls or using the Drop In feature to check up on things while I’m out. It doesn’t get the same pan-and-zoom treatment that its sibling in the Echo Show 8 (2nd Gen 2021) received, so video phone calls are best experienced sitting right in front of or near the smart display. If you’re worried about snoopers, there’s a switch that covers the camera lens, but if you also want to mute Alexa, you’ll need to press the corresponding button.

Our take

Amazon’s decision to release a successor is puzzling to say the least. The only bonus I find in the Echo Show 5 (2nd Gen 2021) is that it’s slightly cheaper at $85 than the original $90 price tag of its predecessor. However, that’s still not enough because we’re effectively getting the same model as before with just a slightly upgraded camera. The camera doesn’t add anything substantial to the overall experience, making it very similar to its predecessor.

Is there a better alternative?

If you’re craving something with more substance, the Echo Show 8 (2nd Gen 2021) and Echo Show 10 (3rd Gen) are good options because they pack significant upgrades over their predecessors.

How long will it last?

Constructed out of plastic, it feels rugged enough to hold up long term. In the event of a part going bad, there’s a one-year limited warranty that covers defects.

Should you buy it?

No, mainly because you can buy the previous model for $15 less than this one — while still having all the core features at your disposal.

John Velasco
John is the Smart Home editor at Digital Trends covering all of the latest tech in this emerging market. From uncovering some…
Make room for the Amazon Echo Show 15, pre-orders go live
Echo Show 15 on wall.

Now you'll be able to have a full-sized, Alexa-enabled, smart display integrated with the aesthetics of your home while helping with all your tasks.

Pre-orders for the Amazon Echo Show 15 go live at 7 a.m. PT today, November 17. The Echo Show can blend in as a picture frame and still control your home's smart devices and accessories.

Read more
Everything you need to know about the Echo Show 15
Amazon Echo Show 15 Smart Display on a wall.

Amazon is no stranger to the world of smart devices. The company's lineup of Echo smart speakers and smart displays features an array of web-connected products that put the power of Alexa at your fingertips. Using voice commands, touchscreens, and the Alexa app, users can employ Echo devices for recipe assistance, smart device management, music streaming, reminders, timers, and more.

Now there's a new player in Amazon's smart display realm. Announced at the company's fall hardware event. The all-new Echo Show 15 is Amazon's largest smart display yet, and features an improved neural processor as the brains behind some cutting-edge tech. While we've yet to get our hands on the new display (we're still waiting on a release date), here's everything we know about the device so far.
An Echo design built on wall-mounting

Read more
How to access your favorite music streaming services on Amazon Echo Show
amazon prime music streaming coming

You could say it’s the original use for an Amazon Echo device: Playing music hands-free. Amazon Echo has come a long way since its early days of being a simple smart home speaker: Music and audio quality have vastly improved with each iteration, and the company has added video screens to these devices, now dubbed Echo Show, making them home hubs that can play music and stream video, act as home security cameras, and even facilitate video chats. But music is still a primary feature.
What music streaming services are available on Amazon Echo Show?

Amazon has wisely agreed to play nicely with a surprising variety of music services. Naturally, they’d like it best if you use the default Amazon Music service, which with a Prime membership gives you access to millions of songs (and an upgrade to Amazon Music Unlimited basically means any and every song you want is at your fingertips). Amazon Music is a fine service, but depending on what you’re used to or which other music services you subscribed to before you got an Echo device, you may want to link to another option.

Read more