Yahoo Edges Out Google in Satisfaction

By Nick Mokey Published August 13, 2007

Yahoo Edges Out Google in Satisfaction

Despite all the buzz that constantly surrounds Google’s standard-defining search engine, new web applications, and competitive business maneuvers, a new survey shows that the California company is no longer the king of customer satisfaction on the web. According to the University of Michigan’s American Customer Satisfaction Index, Yahoo is actually the new favorite of Web users.

The difference between the companies’ respective scores is actually miniscule, though: Yahoo scored 79 while Google scored 78. Given the index’s two percent margin of error, the results could easily be brushed off, but another perspective gives a slightly weightier statistic. For Google, that scored has dipped 3.7 percent from last year, and for Yahoo, it’s jumped 3.9 percent.

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MSN and Ask.com were tied for third among Web companies with a score of 75, while AOL lagged behind the industry with 67. The scores are created by interviewing randomly selected consumers about their recent experiences with the various companies. Each company’s ACSI score is based on over 250 interviews.

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Smart Home

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The Ikea Dirigera Hub on a table.

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Deals

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The DeWalt 20V Max cordless drill kit with bag and accessories.

If you've taken advantage of a Labor Day TV deal this year, you may very well be thinking of mounting the TV to the wall. And, if you know how to wall mount a TV, it shouldn't be that difficult of a project — so long as you have the right tools. Here comes an excellent way to get the tools you need for the job for just $99. It's the DeWalt 20V Max Drill/Driver Kit, which includes a charger and two batteries (you can see one installed in the bottom of the drill and one free one in the image above) as well as a carry bag. Normally $179, you'll save $80 when you buy via this deal. Find out if the deal is still active by tapping the button below or keep reading to see why you'll love the drill and might even get addicted to DeWalt products.

Why you should buy the DeWalt 20V Max Drill/Driver Kit
At face value, this is a high quality drill with a compact form factor, convenient LED light placement, and sturdy handle. You'll enjoy its 1,500 RPM top speed for powerful drilling as well as its more controlled 0-450 for driving with stripping your screws. Plus, being under four pounds means it won't be contributing to your carpal tunnel too rapidly.

Smart Home

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Nest Audio speaker in a moody dark room.

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Why you should buy the Google Nest Audio smart speaker
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