Skip to main content

Swiss Apple Store evacuated after an iPhone battery begins emitting smoke

The Apple Store in Zurich
Apple;s Zurich store / Image: Apple
An Apple Store in the Swiss city of Zurich was evacuated on Tuesday after an iPhone battery began to suddenly overheat and emit smoke.

The battery was being replaced by a store worker when it suddenly heated up, burning the worker’s hand in the process, Reuters reported.

Recommended Videos

Local police at the scene said in a statement that there was “a slight buildup of smoke, which led to around 50 customers and employees having to leave the business temporarily.” Seven people in the store at the time of the incident received medical treatment, but no one was seriously hurt.

“The staff responded well and correctly,” the police said. “It sprinkled quartz sand over the overheated battery so that the smoke could be contained and sucked out after switching on the ventilation.”

Local media reported that the smartphone at the center of the incident was an iPhone 6 Plus that had been brought in for a replacement battery.

It appears to have been an isolated incident, though we know all too well from past incidents how lithium-ion batteries used in smartphones and other tech devices can sometimes overheat and even catch fire.

In 2016, Samsung was forced to recall its much-anticipated Galaxy Note 7 after an issue with the battery caused many units to overheat. Hoverboards, the big-ticket item of the 2015 holiday season, were also recalled on a massive scale throughout 2016, and even into 2017, after some units were deemed a fire risk due to poorly made lithium-ion batteries.

iPhone battery blues

Apple’s iPhone battery has been in the news a lot lately, but not for overheating. The Cupertino, California-based company recently confessed to deliberately slowing down some iPhones to stabilize performance as the battery ages. Many iPhone owners were upset Apple hadn’t been upfront about its actions when it began the practice via a software update in 2016, with some believing the company was deliberately and secretly frustrating users with slowed-down phones to encourage them to upgrade to new devices, a strategy known as planned obsolescence.

Apple insists its actions are supposed to benefit the user by reducing the chance of sudden shutdowns caused by aging batteries, but the outcry led the company to slash the cost of its battery replacement service for iPhones as far back as the iPhone 6 and SE models from $79 to $29 until the end of 2018.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
It’s the end of the road for these two iPhone models
Apple iPhone 6S Plus

Seeing your favorite handheld gaming device in a retro store has a unique way of making you feel old, but Apple might have topped it. According to the company, the iPhone XS Max and iPhone 6s Plus are now "vintage." They join the ranks of the iPhone 4 and even the iPad Pro 12.9-inch model.

It's not wholly unexpected. Apple declares a device vintage after five years, and that means it becomes more difficult to have that device repaired or to find replacement parts for it. Obsolete is applied to products that are more than seven years old, but sometimes certain variants get that label early.

Read more
Google Gemini arrives on iPhone as a native app
the Google extensions feature on iPhone

Google announced Thursday that it has released a new native Gemini app for iOS that will give iPhone users free, direct access to the chatbot without the need for a mobile web browser.

The Gemini mobile app has been available for Android since February, when the platform transitioned from the older Bard branding. However, iOS users could only access the AI on their phones through either the mobile Google app or via a web browser. This new app provides a more streamlined means of chatting with the bot as well as a host of new (to iOS) features.

Read more
I tried a new Android phone that puts some of the best smartphone cameras to shame
The rear camera setup on the Oppo Find X8 Pro.

It’s been a few years since I was surprised by a smartphone camera’s zoom performance. With Samsung offering 100x zoom on its Galaxy S Ultra lineup, little has shocked me with smartphone cameras — until now.

The Oppo Find X8 series is the successor to the Find X7 series from last year, and alongside several other improvements, there’s also been a significant upgrade in one area: the 30x zoom. Oppo and OnePlus have great cameras at shorter zoom distances, and at a recent briefing, I discovered that we can now add the 30x zoom to the list.

Read more