Snapchat is down again. Here’s the latest on the outage

By Allison Matyus Published October 9, 2019

After being down for a few hours for users worldwide, Snapchat’s app appears to be working again.

According to Down Detector, users were having trouble receiving and sending snaps, as well as dealing with issues with the app itself loading properly. At least 8,000 people reported problems having problems on Wednesday, October 9. The problems appear to have started around 9 a.m. PT.

Recommended Videos

Snapchat users took to Twitter to complain about the outage and to confirm that they weren’t the only ones experiencing issues with the popular app.

https://twitter.com/UnofficialZedd/status/1181980147492249600?s=20

https://twitter.com/kira_colleen/status/1181980757763473408?s=20

https://twitter.com/georghannah__15/status/1181978104618729473?s=20

Down Detector says the mobile app has had problems every day this month so far. Snapchat’s official Twitter account for support has tweeted out that the company is aware of Wednesday’s issues.

“We’re aware some Snapchatters are having trouble using the app. Hang tight — we are looking into it,” Snapchat’s support account tweeted out.

We're aware some Snapchatters are having trouble using the app. Hang tight – we are looking into it 🛠

— Snapchat Support (@snapchatsupport) October 9, 2019

Though it appears to be working again for most users, Snapchat support hasn’t tweeted out that the issues are completely fixed yet.

Snapchat was previously down on September 9, the same day Instagram also experienced outage issues. It’s not clear what caused the issues or whether the outages on both sites were linked. Other recent outages include one that affected Reddit, which was down for nearly two hours last month and resulted in tens of thousands of people being unable to access their favorite subreddits.

Digital Trends reached out to Snapchat to comment on the outages, as well as find out when users can expect them to be fixed. We’ll update this story once we hear back.

Topics

Former Digital Trends Contributor

Allison Matyus is a general news reporter at Digital Trends. She covers any and all tech news, including issues around social…

Social Media

What do the eyes mean on your Snapchat Story?

The Snapchat app store listing on a mobile device with a stylus resting on it.

Snapchat (and Snapchat+ for that matter) offers quite a few features to its users and it's understandable if you're not familiar with all of them. One feature, in particular, seems to have a function that doesn't seem obvious at first glance. If you've ever looked at one of your Stories on Snapchat and noticed a pair of eyes emoji next to it and wondered what it meant, you've come to the right place.

In this guide, we'll go over what that pair of eyes icon means in relation to your Snapchat Stories and take a closer look at the Snapchat feature it represents.
What do the eyes mean on a Snapchat Story?
Essentially, according to Snapchat's Support guide on the matter, the pair of eyes emoji is an indicator that your friends have rewatched a given Story that you've posted. In fact, next to that pair of eyes should be a number that denotes the number of friends that rewatched a given Story.

Social Media

Snapchat+ now lets you customize when Snaps on Stories expire

A person using Snapchat on an iPhone.

Snapchat+ subscribers have a few more new features to look forward to this week, including the ability to set different expiration dates for their Snaps on Stories.

On Thursday, Snapchat announced four new features for subscribers of its premium version of Snapchat. The most notable of the newly released features is known as "custom Story expiration." This feature allows Snapchat+ subscribers to choose from a series of expiration date options for Snaps on a Story. The options range from letting Snaps expire after one hour to letting them expire after up to one week.

Social Media

Instagram appears to be down. Here’s what we know so far

Instagram being used on an iPhone.

Instagram appears to be down right now for a lot of people and so you're if you're having trouble accessing it or its features, you're not alone.

As per usual, frustrated Instagram users came to Twitter to vent their frustration at not being able to access or use IG. And user reports on Downdetector have confirmed that the photo and video sharing app was experiencing an outage. It's worth noting, however, that some users on Downdetector have already reported that Instagram is back for them, though they also report that the app is still glitchy or buggy.