Skip to main content

Walmart drone delivery plan includes millions of customers

Walmart first revealed its interest in drone delivery five years ago. Since then it has been conducting a number of pilot schemes, its most recent one close to its headquarters in Bentonville, Arkansas.

Now ready to take things further, Walmart has just announced it’s planning to expand its drone network to 34 new locations by the end of the year, taking in a number of Walmart stores in Arizona, Florida, Texas, Utah, and Virginia.

Recommended Videos

Walmart is working with Virginia-based drone delivery specialist DroneUp to build out its airborne delivery platform.

Please enable Javascript to view this content

The retail giant said the move gives it the potential to reach four million U.S. households across its new locations and could see it deliver as many as one million packages by drone each year. However, with the aircraft only flying to customer addresses up to 1.5 miles from each store, it may be a while before those numbers are fully realized.

Customers eligible to be a part of the pilot scheme will be able to use a mobile app to order from a list of “tens of thousands” of items between 8 a.m. and 8 p.m., with delivery guaranteed within 30 minutes of hitting the “buy” button. The total weight of the package will have to be under 10 pounds, and a delivery fee of $3.99 will be charged.

An ordered item will be loaded onto the drone at the store’s hub and sent on its way. On reaching the customer’s address, the drone will use a cable to lower the item into their yard or nearby spot for collection.

“After completing hundreds of deliveries within a matter of months across our existing DroneUp hubs, we’ve seen firsthand how drones can offer customers a practical solution for getting certain items, fast,” Walmart said in a release.

It added that while it initially thought customers would use the drone delivery service for emergency items, it has discovered that folks are also using it for more general items due to the “sheer convenience” of the speedy service.

Walmart stores selected for drone deliveries will build a DroneUp hub run by a team of certified pilots operating within FAA guidelines to ensure safe flights. This means that unlike competing drone delivery platforms being developed by the likes of Alphabet’s Wing and e-commerce behemoth Amazon, Walmart’s delivery flights are not autonomous and so must take place in the line of sight of the pilot at all times.

This explains why drones can only fly as far as 1.5 miles from a participating Walmart store, severely impacting the scope of the service. Autonomous drone flights over longer distances are limited by extra FAA safety regulations, meaning it could be some time before such long-distance services are rolled out more widely. Digital Trends has reached out to Walmart to learn more about its plans for autonomous drone flights and we will update this article when we hear back.

As part of broader plans, Walmart said that DroneUp will also offer local businesses and organizations other drone services that could include everything from aerial photography for construction sites to emergency response flights.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Drone delivery leader Wing heads to new country for next pilot program
A Wing delivery drone in flight.

Residents of a small town in Ireland will soon be able to receive deliveries by drone after Wing announced it was launching a pilot program there.

The drone delivery specialist is already running pilots in Brisbane and Canberra in Australia, Helsinki in Finland, and several locations in the U.S., and in the coming weeks it will launch a "small-scale" effort in Lusk, 10 miles north of Dublin.

Read more
Oops! Drone delivery crash knocks out power for thousands
A Wing delivery drone in flight.

Google sister company Wing has been making steady progress with tests involving its delivery drone in Australia, but a recent accident highlights some of the challenges facing such pilot projects as they attempt to go mainstream.

The mishap occurred when a Wing drone on its way to deliver a food order to a customer in Logan City, Brisbane, crashed into an 11,000-volt power line. The collision caused a small fire as the drone fried on the wire before falling to the ground, leading to the disruption of electricity supplies to around 2,300 homes and businesses.

Read more
Wing builds bigger and smaller drones for more deliveries
Wing's fleet of delivery drones.

One of the leading companies in the drone delivery game has taken the wraps off several new autonomous aircraft that it aims to deploy as it continues to build out its platform.

Wing CEO Adam Woodworth, who took the reins at the Alphabet-owned company in February, spoke about why his team decided to design and build several new prototype drones for a commercial delivery service that it’s been testing in Australia, Finland, Virginia, and, more recently, in a couple of Dallas suburbs.

Read more