Skip to main content

That password reset email you got from Netflix is probably the real deal

netflix adds picture in ipad sign
Netflix
Hackers and other online delinquents have been known to attempt to scam their victims by sending emails prompting them to change their passwords on various services. However, if you have recently received correspondence like this from Netflix, it’s likely to be legitimate.

The streaming giant is currently reaching out to users that are suspected to have been affected by online security breaches leveled against other sites. These attacks against services like LinkedIn and Myspace were carried out years ago, but the extent of the information stolen has only been uncovered in recent weeks.

Recommended Videos

The problem for Netflix is that, despite plenty of advice discouraging the practice, plenty of users still utilize the same passwords across a number of different sites and services. That means that credentials retrieved by hackers in attacks on the likes of LinkedIn and Myspace could potentially be used to access the target’s Netflix account.

The email being distributed reads as follows, in case you’re unsure whether the communication you’re receiving is legitimate:

We believe your Netflix account credentials may have been included in a recent release of email addresses and passwords from an older breach at another company. Just to be safe, we’ve reset your password as a precautionary measure.

Netflix is using Scumblr to help in its search for potential security threats, having detailed the tool on its tech blog when it was made open source in 2014. Scumblr is helping the company determine whether credentials have been reused elsewhere, according to a report from Krebs on Security.

If you receive an email from Netflix, it’s in your interest to follow its advice — but do make sure that the source is legitimate beforehand. More broadly, these circumstances should illustrate just how important it is to refrain from using the same password over and over again.

Brad Jones
Former Digital Trends Contributor
Brad is an English-born writer currently splitting his time between Edinburgh and Pennsylvania. You can find him on Twitter…
PayPal vs. Venmo vs. Cash App vs. Apple Cash: which app should you use?
PayPal, Venmo, Cash App, and Apple Wallet apps on an iPhone.

We’re getting closer every day to an entirely cashless society. While some folks may still carry around a few bucks for emergencies, electronic payments are accepted nearly everywhere, and as mobile wallets expand, even traditional credit and debit cards are starting to fall by the wayside.

That means many of us are past the days of tossing a few bills onto the table to pay our share of a restaurant tab or slipping our pal a couple of bucks to help them out. Now, even those things are more easily doable from our smartphones than our physical wallets.

Read more
How to change margins in Google Docs
Laptop Working from Home

When you create a document in Google Docs, you may need to adjust the space between the edge of the page and the content --- the margins. For instance, many professors have requirements for the margin sizes you must use for college papers.

You can easily change the left, right, top, and bottom margins in Google Docs and have a few different ways to do it.

Read more
What is Microsoft Teams? How to use the collaboration app
A close-up of someone using Microsoft Teams on a laptop for a videoconference.

Online team collaboration is the new norm as companies spread their workforce across the globe. Gone are the days of primarily relying on group emails, as teams can now work together in real time using an instant chat-style interface, no matter where they are.

Using Microsoft Teams affords video conferencing, real-time discussions, document sharing and editing, and more for companies and corporations. It's one of many collaboration tools designed to bring company workers together in an online space. It’s not designed for communicating with family and friends, but for colleagues and clients.

Read more